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Implementation of a Civic Engagement Community Change Model by a Community College through the Integration of Technology and Social Media as Strategic Element.

By: Professor Hector W. Soto, J.D.
Assistant Professor of Law and Public Policy;
Behavioral and Social Sciences Department Public Policy and Law Unit
Hostos Community College CUNY, The Bronx, New York


Telephone: (O) 718-518-6718 & (C) 917-557-7925 (cell preferred)



Historically, the role of the community college has been to serve the non-traditional student.  Today’s community college is confronted with the challenge that it is failing to attract and graduate in appropriate numbers that non-traditional student, commonly referred to as coming from an underserved or marginalized community, usually referencing poor communities of color. In spite of a general diminution of law and policies providing a remedy for past exclusionary practices, higher education understands that as a matter of equity it has an obligation to provide educational opportunity to the marginalized community. This obligation traditionally has also required the college to be responsive to the needs of the community.

The purpose of this paper is threefold: to propose that a college’s responsiveness to community now needs to include addressing the conditions that contribute to its marginalization; to posit the civic engagement community change model as the vehicle for the college to develop the kind of collaborative and mutually beneficial relationship with the community that will catalyze curative change; and to underscore the necessity of integrating the use of technology as a strategic element in the development and implementation of the college’s civic engagement initiative. Successful implementation of a civic engagement community change model will result in a greater number of graduates from that community, as well as spur the development of a more cohesive, stable and civically engaged community.


Community college and civic engagement, community college and community change, civic engagement community change model, community college-marginalized community collaboration, technology and civic engagement, technology and community change, equity and the underserved student, equity and community change, marginalized community development, technology and community development, community college responsiveness to community needs.

Hispanic Students and Online Learning: Factors of Success.

By: Floralba Arbelo, Ed.D; Carlos Albizu University, Miami Campus
Karli Martin, M.S.; Clinical Psychology Doctoral Student at Carlos Albizu University; and
Ailema Frigerio, PsyD; School Psychologist, Miami Dade Public Schools




This study focused on understanding Hispanic post traditional college students’ perceptions of the factors of success in an online learning environment at a Hispanic Serving Institution in the United States. Survey, interview, and focus group data indicate that Hispanic post traditional students assert that hybrid learning, social interactions, faculty communication, and independent learning behaviors contribute to successful outcomes in online learning.  Furthermore, Hispanic students learn best when engaged with peers and faculty, have access to a brick and mortar institution with support services, and consider face to face interaction important to their learning experiences. 

Teaching Online at a South Bronx Community College.

By: Elys Vasquez-Iscan, Ed.D, MPH; Assistant Professor, Health Education Unit Coordinator Aging and Health Studies Faculty Education Department, Presidential Fellow & ELEVATE Fellow

Hostos Community College




The focus of this article is to discuss how Hostos Community College of the City University of New York, located in an underserved community such as the South Bronx, is gaining mastery in education technology and online teaching.  The article aims to provide an overview of how Hostos compares to the national trend of community colleges and how its students, who mostly start as remedial students, are dispelling held beliefs in higher education that community college students are not able to succeed in online courses.  The article also gives insight to an area that is largely unexplored, which is faculty perceptions of online teaching and what higher education administrators can do to support faculty in online teaching.

The Practice of Peer Observation.

By: Jacqueline M. DiSanto, Ed.D., Associate Professor, Education; Sandy Figueroa, M.S., Associate Professor, Business; Carlos Guevara, M.S., Director, Office of Educational Technology; Antonios Varelas, Ph.D., Associate Professor, Behavioral and Social Sciences; Diana Macri, M.S.Ed., R.D.H.,  Assistant Professor, Allied Health;
Andrea Fabrizio, Ph.D., Associate Professor, English; Sherese Mitchell, Ed.D., Associate Professor, Education; Sean Gerrity, Ph.D., Assistant Professor, English

Hostos Community College of the City University of New York (CUNY)



     This paper discusses existing literature on peer observation. It also focuses on work done by an investigative, information-sharing committee at an urban community college in the South Bronx that was created to communicate best practices for conducting peer observations. The Peer Observation Improvement Network for Teaching (POINT) committee views peer observations as faculty-development opportunities that can lead to improved teaching. Using pre- and post-observation conversations to share pedagogy and resources, writing recommendations for growth, and conducting faculty observations in an online environment are examples of topics addressed by POINT.

Key words:  collegial conversations, faculty development, online learning, peer observation, professional growth.


Tendencias en la evaluación de cursos en línea

By: Dra. Liana Iveth Gutiérrez Moreno

Institute of Statistics and Computerized Information Systems.

College of Business Administration, University of Puerto Rico, Río Piedras Campus




El propósito del trabajo es identificar las tendencias en la evaluación de cursos en línea. Para ello se realizó una revisión de literatura y luego se clasificaron los estudios por el propósito en la evaluación. Además, se identificaron los modelos y enfoques de evaluación usados.

Se concluye que en la evaluación de cursos en línea, existe una clara tendencia a evaluar la efectividad y calidad de los cursos en línea, así como, al uso de cuestionarios. La evaluación de un curso en línea debe ser sistemática, no limitarse al estudio del aprovechamiento y de la satisfacción de los estudiantes.

To Blend or not to Blend: A Case Study of Online Learning in General Biology.

By: Dr. Yasmine Edwards and Dr. Hisseine Faradj

Bronx Community College of the City University of New York (CUNY)



The drive to increase on-line course offerings has many motivations. The most compelling for Community College students is often the need to juggle family demands and the need to work while attempting to earn their college degree. On-line education began with the for-profit educational industry and the experiences of students in the for -profit arena has much to teach us. A significant feature is the high drop -out rates associated with massive on-line courses (MOOCs). Bronx Community College is a Hispanic Serving Community College whose students could benefit from the flexibility on-line courses can provide. However, recent data suggests that these are the very students who tend to underperform in an on-line setting. The current work is a case study that compares the performance of students taking a hybrid General Biology I course to students in the classic lecture sections of the course. The results indicate that students in the hybrid course sections show lower performance on common final exam assessments, lower passing grades and rates compared to students enrolled in the classic lecture sections of the course.

 Keywords: Hispanic Serving Community College, General Biology, On-line Education.


Zoom: An Innovative Solution for the Live-online Virtual Classroom.

By: Tamara JG Barbosa, PhD; Assistant Professor; Business Communication Department; College of Business

Administration; and Prof. Mary Jo Barbosa, MS; Professor, Biological Sciences Department, College of General

Studies University of Puerto Rico, Rio Piedras Campus





This article is a case study of a courseware experience with the creation of a live-online virtual classrooms using Zoom. Live-online virtual classrooms with two-way audio and HD video were created for seven different courses at the higher education level. This innovative technology allows all participants to see and hear every classmate using any device, including iPhones, tablets and computers. We describe how to set up the Zoom account and how to set up the live-online virtual classroom, including the parameters we use. We document how to set up a home or office studio and how to broadcast the classes. We explain our virtual classroom class experiences and how we evaluated students live-online. We also provide several best practices for hosting and studying in a live-online virtual classroom.