Time Management Strategies for Online Courses
3. Setting Students Up for Success
A well-designed orientation is essential to ensure students can confidently navigate the online learning environment. Regardless of their level of technical experience, many students may feel uncertain when transitioning to an online course.
A structured onboarding process reduces confusion, minimizes technical issues, and allows students to focus on learning from the outset.
Provide a Structured Onboarding Experience
Optional Live or Virtual Orientation Session
Consider offering a live session—either in person or via video conferencing—to introduce students to the course environment.
This session can include:
- Logging into the LMS
- Navigating course menus and modules
- Demonstrating key tools (discussion boards, assignments, messaging)
- Providing opportunities for hands-on practice
Offer On-Demand Training Resources
Instead of static or outdated formats, provide accessible, on-demand tutorials, such as:
- Short video walkthroughs
- Step-by-step guides
- Interactive help modules within the LMS
Include resources covering:
- Course navigation
- Submitting assignments
- Participating in discussions
- Accessing support services
Create a Centralized Q&A Space
Establish a general discussion forum for course-related questions.
Best practices:
- Encourage students to post general questions in this space before contacting the instructor
- Promote peer-to-peer support and knowledge sharing
- Reduce repetitive inquiries and streamline communication
Use Low-Stakes Introductory Assignments
Incorporate simple, early activities that require students to use key course tools.
Examples:
- Send an introductory message via the LMS messaging system
- Post a brief biography in a discussion forum
- Upload a short document or reflection
These activities help students build confidence while allowing instructors to verify readiness.
Clarify Technical Support Channels
Clearly communicate where students should go for technical assistance.
Include:
- Help desk contact information (email, phone, chat)
- Links to institutional support services
- Guidance on when to contact technical support vs. the instructor
This ensures that technical issues are resolved efficiently and do not disrupt learning.
Strategic Considerations
- Design orientation is a required first step, not optional.
- Keep materials clear, concise, and easily accessible.
- Reinforce expectations for communication, participation, and technology use.
- Ensure all resources are mobile-friendly and accessible.
Value
A strong orientation reduces student anxiety, increases early engagement, and significantly improves course persistence and completion rates.
