Title of the proposal
Creating Value Propositions for the University Community Through the Effective Use of Information Technology Services
Bio
Dr. Samuel Sudhakar – Vice President for Information Technology Services & Chief Information Officer
Dr. Samuel Sudhakar serves as the Chief Information Officer and Vice President for Information Technology Services at California State University, San Bernardino where he provides leadership to Academic, Administrative, Infrastructure Technologies, and Information Security and Compliance initiatives. He has been with CSUSB since August 2013. Since 2013, Sudhakar has turned IT Services into a proactive, customer centric division with priority on providing world class customer services to students, faculty & staff, fostering & supporting faculty led innovation, and improving operational efficiency in all areas of University operations. Prior to joining CSUSB, Dr. Sudhakar served as the Vice President of Administrative Services and CIO at Carl Sandburg College in Galesburg, Illinois. Under his leadership Carl Sandburg College was ranked No.1 in the nation for digital technology, by the Center for Digital Education, and has been named among the top 10 in that category from 2006-2013. Sudhakar was named among the top 50 educational technology innovators in 2011 by Converge Magazine. Dr. Sudhakar holds s PhD in Business Administration from Northcentral University, an MBA from St. Joseph’s University and a Bachelor of Engineering from Bharathiar University in India.
General description of the initiative or project
The Division of Information Technology Services (ITS) at California State University, San Bernardino has worked in collaboration with the University leadership and organizational units in creating value propositions to its students, faculty and staff in three key areas: 1. World Class Customer Service and Support to students, faculty and staff 2. Fostering and Supporting Faculty-led innovation and research 3. Improving operational efficiency in all areas of the institution through the effective use of technology. This presentation will provide measureable/verifiable evidence of the work the ITS team has accomplished this past academic year in collaboration with key constituent groups, to support the academic mission of CSUSB.