Dr. Karen Rivera Díaz was appointed as Coordinator of Student Support Services in January 2016, based on her experience and expertise. For 12 years Dr. Rivera Díaz held positions related to the area of student services in higher education institutions. A mentor of the Ana G. Méndez University, Carolina Campus student council for three years. She has also has been a speaker on subjects related to student leadership and has led restructuring processes of student services at the institutions she has worked. Karen has a Master’s Degree in Business Administration from the Polytechnic University of Puerto Rico and a Doctor’s Degree in Human Resources, from the Interamerican University of Puerto Rico.
Among Dr. Rivera’s collaboration with HETS, we can highlight the promotion of student services available at its Virtual Plaza, and identify new services aimed to enrich the Student Placita area. Dr. Rivera also works with the HETS staff, Student Ambassadors, and the Student Advisory Committee to develop new initiatives for the benefit of the student community at our member institutions. In addition, she contact our members’ institutions in Puerto Rico to schedule tailored presentations and hands-on workshops depending on the needs and requests of each institution.