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Hispanic Educational Technology Services

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Supporting Hispanic Student Success: An Ecology of Virtual Support Framework at HSIs

By: Dr. Floralba Arbelo

A qualitative phenomenological study focused on understanding the administrative and teaching practices that support Hispanic student success in virtual contexts at one Hispanic Serving Institution. Grounded upon Tinto’s social integration theory, I found that virtual structure, social presence, access to support, and consistent communication in virtual contexts are behaviors that nurture supportive online learning and engagement experiences. Higher education institutions intentionally cultivate a sense of belonging and community among their student populations because it has been associated with student retention, however in the context of Covid-19, it is essential to re-assess behaviors that support this college student population. This presentation will describe how colleges can use virtual structure, social presence, access to support, and communication in concrete meaningful ways that engage and support Hispanic students.

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