The 2018 Best Practices Showcase and Academic Fair gathered more than 25 Institutions from Puerto Rico and United States.

HETS “Celebrated Technology Innovation for Hispanic Success in Higher Education” with its Best Practices Showcase, bringing together more than 25 of its member institutions in Puerto Rico and United States. This event took place Thursday, February 1st and Friday, February 2nd, 2018 at Inter American University of Puerto Rico, Metro Campus in San Juan, Puerto Rico; and allowed the Consortium to share innovative projects and best practices. This was the fifth time that HETS was able to host this event for the benefit of attendees from different Higher Education institutions.

Dr. Carlos Vargas, HETS Chair and President, SEMO during the President’s Panel.

Dr. Antonio Pérez, President, BMCC.

This year, the Conference featured local and national speakers and showcased more than 24 best practices in the tracks of Access, Retention and Distance Learning. The conference opened with a President’s Panel, moderated by HETS Chair, Dr. Carlos Vargas (Southeast Missouri State University) in which, Dr. Antonio Pérez (Borough of Manhattan Community College), Dr. Gloria Baquero (National University College), Dr. Carlos Morales (TCC Connect Campus of Tarrant County College), and Dr. Omayra Caraballo on behalf of President Manuel Fernós (Inter American University of Puerto Rico) shared with the participant an remarkable discussion related to their institution’s efforts to achieve excellence in areas of Access, Retention and Distance Learning.

In addition, as part of the Conference’s program more than best practices were shared with attendees related to the use of new technologies (such as gamification) in the classroom, new tools used to support present and online students, technologies to enhance students’ engagement and success, assessment processes, effective metrics to monitor online retention and integration of social media to the academic atmosphere among others. The videos of all presentations will be available soon at the event page in our website and also at the HETS You Tube Channel.

Dr. Juan Meléndez presented a new book on the Distance Learning in PR.

As a value added to participants, Dr. Juan “Tito” Meléndez and a group of doctorate students of the University of Puerto Rico, presented the results of their research about theory and practice of online education in Puerto Rico. Also during the conference two panel of experts, where showcased including one with the winners of each track; Dr. Carmen Cid from Eastern Connecticut State University (retention track winner and conference’s highest score), Dr. Karen González and Dr. Roxana Domenech from Universidad Metropolitana, Cupey Campus, AGMUS (access track winners), and from the Inter American Universtiy of Puerto Rico, Ponce Campus, Dr. Lisbel Correa (distance learning tack winner).

Zyrux Senior class president and vice president receiving from HETS Executive Director their prize for most attendance to the Academic Fair.

As part of the conference events, HETS celebrated its Academic Fair on Thursday, February 1st, from 5:00 to 8:00 pm with more than 300 participants, including the group of the Zyrux 2018 class from the Escuela Superior Acreditada Urbana in Aguas Buenas, which were the winners of a $400 prize for being the group with the most participants attending the fair. The fair was held at the main lobby of Inter American University of Puerto Rico, Metro Campus. Students and professionals interested in learning more about academic offerings to complete a college degree enjoyed and took advantage, free of charge, of this Academic Fair.

HETS would like to recognize the valuable collaboration of Mr. Manuel Fernós, Esq., HETS Treasurer and UIPR President, and Prof. Marilina Wayland, Chancellor of the Metro Campus, and her staff for hosting and made possible the success of this event while making everyone felt like home. For more information about this event, access the Conference webpage on this website, call the HETS Office at 787- 250-1912, extensions 2372 and 2373, or send an email to


2018 Best Practices Conference program and invitation to register online.

We are pleased to announce that the official Program for the 2018 HETS Best Practices Showcase, Celebrating Innovation to Promote Hispanic Student Success in Higher Education, has been published. This event will take place during February 1st and 2nd, 2018 in San Juan, Puerto Rico. A total of 23 presentations together with the Opening Session and a Special Panel with the winners of each track will showcase their best practices in the areas of: Access, Retention and Distance Learning in Higher Education. Online registration for the event is available at: Our goal is to have representation from most HETS Member Institutions, and Hispanic Serving Institutions at this event. Reserve your space today!  For more details about the conference please visit the event page using this link: 2018 Best Practices Showcase.

HETS re opens its office after Hurricane María hits Puerto Rico-

We are pleased to inform that HETS office has been operating from October 10th, 2017. HETS office remained closed since September 19, because due to the hurricane damage, electricity and Internet access were severely affected and there wasn’t any availability of it in the Island. We truly appreciate all the messages with your concerns, good thoughts, and disposition to help in the relief efforts. Our thoughts are also with all member institutions in PR, which have been affected and in some cases damaged too. Together we will achieve the unspeakable.

Regarding HETS next events, HETS Executive Committee will have a special meeting to make sure all the arrangements can be made to offer the events planned.  These events includes, HETS next board meeting that is scheduled to take place on Thursday, February 1st, and Friday 2nd, 2018 at the Inter American University, in  San Juan, PR, concurrent with the Best Practices Showcase. Click here for more information about this Conference, and to access the Call for Proposals. In case of any changes, we will inform it immediately.

Our special gratitude goes to HETS Treasurer, Manuel J. Fernós and his staff at the Inter American University of Puerto Rico for all their support during this emergency. They had made possible the temporary relocation of HETS office at the UIPR Central Offices (Multiuse Room #1). You may contact us either by calling (787) 766-1912 extension 2521, our phones (you can leave a message), or via email to  In addition, HETS Executive Director will be accessible either by email, text or phone call at (787) 616-3201, in case of immediate assistance. We look forward to continue recovering to offer HETS services and initiatives this Academic Year to foster a greater collaboration among all of our members. Should you have any questions regarding HETS services or events, don’t hesitate to contact us anytime.



¡Te esperamos este viernes, 15 de septiembre! Student Leadership Showcase UIPR, Recinto Metro-

Te esperamos este viernes, 15 de septiembre de 2017 en el próximo HETS Student Leadership Showcase en el Teatro de la Universidad Interamericana de Puerto Rico, Recinto Metropolitano en Cupey a partir de las 8:00 am. Habrá regalos para los primeros en llegar. Nuestra meta es comenzar el evento a las 9:00 am, tal como especifica la agenda a continuación:

Este evento es libre de costo, pero los espacios son limitados.
Haz click aquí para: reservar tu espacio en línea hoy!

  • Registro expreso: para acelerar su entrada al evento, sugerimos traiga impresa su confirmación de registro en línea.
  • Registros de grupos: para facilitar el proceso de registro, la persona encargada del grupo debe entregar listado con los nombres de los participantes presentes.

De necesitar información adicional, favor de comunicarse vía email:  o teléfono al: (787) 250-1912 ext. 2372, 2373.

¡Te esperamos!     



Special event gathered experts in NYC to strengthen collaboration among HETS member institutions.

Concurrent with its Summer Board of Directors Meeting, HETS celebrated a special event in New York City for Admissions, Distance Learning and Information Technology Directors on June, 28 2017, at Borough of Manhattan Community College (BMCC). The main purpose of this event was to identify strategies, and explore ways to collaborate through HETS on maximizing the assistance for transfer students including attending the particular issues that also distance learning students would face. The session was directed by Ms. Yubelkys Montalvo, HETS Executive Director, and Ms. Diane Walleser, Vice President for Enrollment Management at BMCC who also moderated the topic discussion. To access and read Ms. Montalvo’s presentation click here. For Diane Walleser’s presentation click here.

Dr. Antonio Pérez, President of BMCC

Participants attended face to face this event from; Bronx Community College; California State University, San Marcos; College of Staten Island; Hostos Community College; Framingham State University; LaGuardia Community College; Lehman College, Southeast Missouri State University; Stella and Charles Guttman Community College; Inter American University of PR in Puerto Rico and NY; University of Houston Downtown; University of Texas Rio Grande Valley; and Borough of Manhattan Community College. In addition, participants connected online from EDP University; Carlos Albizu University; John Jay College; California State University, Long Beach; Springfield Technical Community College; and University of Puerto Rico joined the event to collaborate in a very deep and interesting discussion about the transfer students process, and how HETS member institutions can help make this a seamless transition. Members from HETS Executive Committee, Dr. Carlos Var

HETS Vice Chair, Dr. Gloria Baquero and Chair, Dr. Carlos Vargas during the event with other participants.

gas (Chair), Dr. Gloria Baquero (Vice Chair), and Dr. Carlos Morales (Regional Representative) welcomed all attendees along with Dr. Antonio Pérez, President of BMCC, who hosted this event.

The event closed with a brief presentation of the discussion results and recommendations to the HETS Board of Directors which allowed HETS to learn more about student needs and the best ways to create additional support services for them and our member institutions. HETS would like to recognize BMCC’s staff that helped with the setup of their outstanding facilities at Fiterman Hall and the live transmission and recording of the event. To watch the recording of this event click here. For more information about this event, and how to get involved, please contact us via email or just call us at (787) 250-1912 exts. 2372 / 2373.


Board Members celebrated its Winter Meeting along with the 2018 Best Practices Showcase in San Juan, PR.

HETS Board Members had their winter meeting in San Juan, PR at the UIPR, Metro Campus.

The HETS Board of Directors winter session was successfully celebrated in San Juan, PR concurrent with the 2018 Best Practices Showcase. Representatives of more than 25 member institutions from Puerto Rico, New York, Texas, Missouri, Connecticut, Massachusetts, and California were present at the meeting and agreed on the priority activities for the next semester. These events were held and hosted by the Metropolitan Campus of the Inter American University of Puerto Rico, in San Juan.

The first session of the Board meeting took place on Thursday February 1st, 2018. During the first session, HETS Executive Director, Ms. Yubelkys Montalvo presented the organization’s status report and efforts to continue with planned activities and services despite the difficult circumstances and Hurricane María aftermath. Among the exiting news shared with the Board of Directors, one was the fact that seven new members join HETS.

Eastern Connecticut State University’s was welcomed as a new member. Dr. Carmen Cid, ECSU representative received the certificate.

Two of them, Eastern Connecticut State University and Houston Community College, were present and welcomed as new institutional members. Some of the efforts reported for the first half of this academic year, includes the continuation of tailored online workshop offerings, additional tools and services added to the HETS Virtual Plaza, Online Resources, and strategic alliances. In addition, members of HETS Student Committee and HETS Student Affairs consultant had the opportunity to present the results of the 2017 Student Leadership Showcase event. Also, a representative group of HETS Ambassador Students were introduced to the Board

HETS Ambassador exposed to Board Members the project’s scope and purpose.

Members and were invited to made a brief presentation and share their experiences.

Besides allowing the discussion of the key accomplishments of the organization during the first half of the 2017-2018 academic year, this meeting was crucial in the open discussion of the progress on the approved Strategic Plan of the organization from 2018 through 2020 that focus on Access, Retention and successful Completion, and Online Learning / Technology Integration. The Board also selected its Nomination Committee as elections for new officers’ approaches on June’s meeting.

A second Board session was held on February 2nd, to discuss initiatives and future plans between HETS Board members and its Corporate Partners. Board members also had the chance to network and exchange thoughts with representatives from corporate members, who participated in the corporate session. Also QS and Intelligence Unit, and Completion College Consortium were invited to present and explore possible ways to collaborate as corporate partners.

During the winter meeting, the HETS Annual Report was shared and distributed among Board Members and special guests attending this important gathering. Click here to access the PDF version of the HETS Annual Report for 2016-17 for your information and review. We look forward to continuing strengthening HETS initiatives this year to foster a greater collaboration among all of our members, affiliates and widen our partnerships with other organizations. For more information about HETS projects, please contact the HETS office at 787-250-1912 exts. 2372, 2373, or send an email to:

HETS lleva a cabo primeros adiestramientos a Estudiantes Embajadores para promover servicios disponibles a la comunidad estudiantil.

El pasado 10 de noviembre de 2017 HETS ofreció los primeros adiestramientos para Estudiantes Embajadores de HETS sobre cómo acceder los servicios disponibles. Este grupo de estudiantes líderes han sido recomendado y seleccionados por personal de su institución con el fin de promover los servicios de apoyo al estudiante en las instituciones afiliadas al Consorcio HETS.

Durante la mañana, el taller se ofreció en el Salón Laboratorio 4 del Centro de Informática y Telecomunicaciones del Recinto Metro de la Universidad Interamericana de PR. La Directora Ejecutiva, Sra. Yubelkys Montalvo y la Consultora de servicios Estudiantiles, la Dra, Karen Rivera, tuvieron la oportunidad de explicar los servicios, compartir ideas y recomendaciones con los siguientes embajadores: René Baéz (CUSJ), Ariel Ambert (EDPU- Hato Rey), Gabriel Maysonet (EDPU- Hato Rey), Tainelys Guzmán (UIPR Bayamón), Jafet Romero (UNE- SUAGM), Débora Menieur (UIPR Arecibo), Carlos Goicochea (UIPR Ponce), Solimar Güivas (ICPR Mayagüez), Ricardo Hidalgo (UIPR San Germán), Noryshka García (NUC- Rio Grande), Lemuel Tirado (UIPR Metro), Yadisa Betancourt (Politécnica), y Carlos Del Valle (NUC- Ponce). Esa misma tarde, se realizó una teleconferencia donde se atendió un grupo adicional con Embajadores de NUC Bayamón (Lisandra Hernández), Atenas College (Lisa Morales) y la Universidad Central del Caribe (Edwin Narváez). El próximo taller se ofrecerá el 15 de diciembre de 2017.

Gracias a la Fundación Francisco Carvajal, estos estudiantes serán remunerados por su rol de Embajador. En su rol realizarán actividades tales como: promover los servicios de HETS en su Institución, coordinar presentaciones o  eventos para los estudiantes, identificar contactos claves que ayuden a promover los servicios, publicar noticias y artículos en las redes sociales de su Institución bajo el #embajadoreshets, entre otros. Conozca el perfil de estos nuevos Estudiantes Embajadores de HETS en el siguiente enlace: Embajadores HETS.

Para más detalles sobre el Programa de Estudiantes Embajadores o los servicios que HETS tiene disponibles para estudiantes, puede contactarnos en el 787-766-1912 ext. 2228, 787-616-3201, o via email a .

Sobre 500 líderes estudiantiles universitarios participaron del cuarto HETS Student Leadership Showcase-

HETS celebró su cuarto HETS Student Leadership Showcase el pasado viernes, 15 de septiembre con la participación de sobre 500 líderes estudiantiles de sus 13 instituciones afiliadas en Puerto Rico, en el Teatro del Recinto Metropolitano de la Universidad Interamericana en Cupey. Durante el evento, los estudiantes tuvieron la oportunidad de compartir con oradores invitados especiales y conocer la variedad de servicios que HETS tiene disponible libre de costo para apoyar sus metas académicas,  como parte de los beneficios de su membresía.

Como parte de la agenda del evento, el animador Osvaldo Friger dio una cálida bienvenida a los asistentes junto a la Rectora del Recinto Metro, la Profa. Marilina Wayland y la Directora Ejecutiva de HETS, la Sra. Yubelkys Montalvo. Acto seguido, la Ing. Lucy Crespo, CEO del Fideicomiso de Ciencias, Tecnología, e Investigación de PR, estuvo a cargo de la moderación de un panel de jóvenes emprendedores exitosos compuesto por: Lucas Arzola, Director de Operaciones de Parallel 18; Dolmarie Méndez, Co fundadora & CEO de Abartys Health; y Néstor Taveras, Co-Fundador de Brands of Puerto Rico /America. Luego de una sección de preguntas con los estudiantes presentes, la Dra. Ivonne D. Arroyo, Presidenta de FranklinCovey en Puerto Rico, compartió los principios básicos para líderes altamente efectivos. El evento cerró con la presentación de los estudiantes Rafael Beuchamp e Hiram Rivera, quienes compartieron sus experiencias en el proyecto especial con la NASA durante el pasado eclipse solar. Para concluir la agenda del evento, se presentaron los nuevos miembros del Comité Asesor de Estudiantes de HETS y la nueva iniciativa de Estudiantes Embajadores.

“Estamos muy complacidos de que por cuarta vez consecutiva pudimos realizar este encuentro de líderes universitarios para familiarizarlos con la gran cantidad de servicios gratuitos que HETS ofrece para apoyarlos en su carrera académica, y que a su vez nos ayuden a compartir esta información con los estudiantes en sus instituciones”, dijo Yubelkys Montalvo, directora ejecutiva de HETS. Como resultado de pasados eventos, HETS creó el Comité Asesor de Estudiantes que ayuda a coordinar eventos futuros y a identificar los intereses y necesidades de este grupo, para colaborar en la búsqueda de soluciones y servicios que los apoyen. Montalvo añadió que “este año dimos la bienvenida a más de 20 Estudiantes Embajadores, quienes recibirán una ayuda económica para promover los servicios para estudiantes en sus instituciones, como parte de un nuevo Programa auspiciado por la Fundación Francisco Carvajal.”

El evento finalizó con un sorteo de regalos entre los estudiantes, donde se entregaron entre otros premios, una  estadía de tres días en el Hotel Condado Plaza, cuatro pasajes cortesía de Cape Air y una laptop Lenovo, cortesía de Microsoft. Para más información sobre HETS y sus servicios puede comunicarse vía correo electrónico a, o llamando al (787) 250-1912 exts. 2373 / 2372.









HETS appoints a new Administrative Coordinator-

Yarielid Torres

For 24 years of service, HETS has been promoting its services to enhance student’s success and opportunities in Higher Education. To complement and strengthen this efforts, HETS hired Ms. Yarielid Torres as Administrative Coordinator. We feel incredibly grateful to welcome Yarielid to our family!

Ms. Torres Marrero is a student at the Inter American University of Puerto Rico, Metro Campus currently pursuing a bachelor’s degree in History Education. Passionate about helping others and traveling, she demonstrates her leadership by being member of several organizations, including the Student Council at her University; a tool that has helped her develop and become a helping hand. On this new path she hopes to continue being a great example and inspire others to follow their dreams, along to help us comply with HETS mission.

We are confident that our member institutions will help us feel Yarielid as part of our familia and that she will be an addition to achieving our goal of offering you quality services and continue moving forward to the accomplishment of our mission. To contact the HETS office feel free to send us an email to: or calling to the HETS office at 787-250-1912 extensions 2372 or 2373.

HETS closes year 2016-2017 with its summer Board Meeting in NYC and presented its Strategic Plan for the next years.

This Board meeting closes academic year 2016-2017, an intense year for the organization and its members, as it successfully completed the strategic plan approved for this period. During this meeting was presented the extension of the strategic plan framework corresponding to years 2017-2020 focused on core areas of access, retention and successful completion, and online learning. The HETS summer Board of Directors meeting was held June 28 and 29, 2017 in New York, NY, at Fiterman Hall, hosted by Borough of Manhattan Community College of the City University of New York (CUNY).

Among the news HETS shared with the Board were highlighted the major activities to support the organizational programmatic goals such as: tailored online workshop offerings; additional tools and services added to the HETS Virtual Plaza, the redesign and enhancement of the HETS Website. Also, the results of the HETS Leadership Showcase in NY and the Student Leadership Tour in PR were presented, in which members of the Student Committee demonstrated to participants some of the tools and resources free of charge available for them at the Virtual Plaza. Board members also welcomed representatives from new members such as Framingham State University, and held a corporate session with HETS partners like Educational Testing Services and Grupo Parada.

Dr. Antonio Pérez, President, BMCC, Cuny during the Special Event for Admissions Directors.

Concurrent with the Board meeting, HETS celebrated the Special Event for Admissions, Distance Learning and Information Technology Directors from member’s institutions. This event was transmitted live via live stream and highlights were shared to Board Members at the beginning of their meeting. To learn more about this event, the highlight of the discussion and watch the video of the session go to: Special event gathered experts in NYC. HETS would like to extend its special thanks to President Antonio Pérez and all his staff at BMCC for hosting these events at their facilities. For more information about HETS services, please visit, contact us via email or just call us at (787) 250-1912 exts. 2372/ 2373.


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