HETS 2019 Virtual Best Practices Showcase’s new deadline to submit Proposals is December 3rd, 2018.

HETS its pleased to announce that the deadline to submit online proposals for the 2019 Virtual Best Practices Showcase has been extended until December 3rd! To submit online use the form provided at 2019 VBPS online submission. As you will find in the Call for Proposals document (click here to download the document), the 2019 Virtual Best Practices Showcase will focus on three main tracks:  

  • Access
  • Retention, and
  • Online Learning and Technology Integration

The Virtual Best Practices Showcase will be held from February 7 to 15, 2019. The main purpose of this event is to highlight and celebrate the outstanding work of our member institutions in meaningfully and strategically using technology to achieve Hispanic student success. The event will be free of charge to our member institutions, and no travel cost is required to participate, since it will be completely online. This Virtual Best Practices Showcase will be a combination of live and asynchronous online presentations with forums to interact with presenters and participants.  

The Virtual and face to face Best Practices Showcases will provide a continuous space for HETS member institutions sharing their expertise in dealing with the Hispanic population and finding ways to provide them with opportunities to succeed. Moreover, participants not only will be able to learn from the showcased works, but also find solutions to many common issues and even establish new possibilities for collaboration with other institutions and potential partners. For more information you can send us an email to: info@hets.org or call our office: (787) 250-1912 exts. 2372, 2373. 

 Don’t forget to share and help us promote this Call for Proposals among your colleagues. Thank you in advance for your support to this important matter, and unwavering support to HETS!

HETS Executive Committee elected during the 2018 summer Board Meeting in New York.

Dr. Carlos Vargas has been reelected as HETS Chair.

HETS Executive Committee elections were held during the annual summer Board Meeting celebrated at Bronx Community College, NY on July 13, 2018. President of Southeast Missouri State University, Dr. Carlos Vargas-Aburto, was reelected as HETS Chair. Collaborating with Dr. Vargas-Aburto, Dr. Carlos Morales, President of TCC Connect at Tarrant County College in Texas, was elected as new Vice Chair.

Part of the elected HETS Executive Committee during Board Meeting at BCC, July 2018.

Board Members agreed to reelect: Mr. Manuel J. Fernós, President of the Inter American University of Puerto Rico, as Treasurer; Eng. Gladys Nieves, President of EDP University as Secretary; Dr. Lorena Checa, Vice President for Student Affairs at California State University San Marcos; and Dr. David Gómez, President, Hostos Community College (CUNY) as Regional Representatives for the West and East areas respectively. A new appointment was also approved by the Board for Dr. Gloria Baquero, President of National University College as Regional Representative. All appointments started term on July 1st, 2018 for two years as stated in HETS Bylaws. To learn more about recently elected HETS Board Officers please visit: Meet the Executive Committee.

Dr. Antonio Pérez: A Recognition to a One of a Kind Board Member.

President Perez expressing his appreciation to HETS organization and fellow Board Members. Here with HETS Executive Committee and Executive Director.

HETS celebrated it’s summer Board of Directors meeting closing academic year 2017-18, and starting the celebration of its 25th anniversary on July 12 and 13, 2018 in Bronx, NY. This was an excellent opportunity to surprise Dr. Antonio Pérez, President of Borough of Manhattan Community College, on his last participation on this meeting as one of our Board Members since 1999. He also was invited to give the main speech during the first event of the HETS anniversary celebration.

Perez watching his path through HETS since 1999 on a photo compilation.

Receiving tokens of appreciation, from colleagues and friends.

President Antonio Pérez announced earlier this year, that will step down after having served with 23 years of leadership at the college, and almost 20 as an active Board Member of the Hispanic Education Technology Services (HETS) Consortium. President Perez has always vividly supported our mission to promote, support and enhance Hispanic/ Latino student access, retention, and success in Higher Education through the strategic integration of technology. This has been proven during his tenure as Board Member in our Consortia, in which he has actively served as Board Officer in the Executive Committee (for several terms) as: Treasurer, Vice Chair, and the last two years as HETS Regional Representative for the East Coast. As part of the meeting agenda; HETS Chair, Dr. Carlos Vargas; HETS Treasurer Manuel Fernos, Esq.; and HETS Executive Director, Yubelkys Montalvo, along with the rest of the Board present, thanked President Pérez for his commitment to the organization, supporting our initiatives, and expanding HETS membership. Board members presented very special gifts to him as their token of appreciation while he watched a compilation of photos of his path through HETS (click here to watch the photos).

President Pérez will be leaving his leadership at BMCC to pursue other opportunities in New York City higher education, and express that will still collaborate with HETS. Following the farewell ceremony, a motion was presented during the meeting by HETS Secretary, Eng. Gladys Nieves, to nominate Dr. Pérez as part of the recently constituted Advisory Board of the HETS Board of Directors. After being approved without hesitation by the Board, Dr. Pérez accepted the invitation to be part of this exclusive group constituted of nominated ex Board Members.

The Hispanic Educational Technology Services (HETS) was established in 1993. HETS is the first bilingual consortium constituted by more than 40 higher education institutions in Puerto Rico, United Sates and Latin America. The organization’s mission is to expand the educational opportunities and the access to post-secondary education to the Hispanic community to support the capacities of its member institutions. To learn more about HETS and our mission you can contact us by sending an email to info@hets.org.

First North American School of Internet Governance opened the discussion for the ICANN 61 Conference in San Juan Puerto Rico.

Goran Marby, CEO & President, ICANN

As part of the HETS collaboration with the Internet Society PR Chapter, the first North American School of Internet Governance (NASIG) took place at the Polytechnic University of Puerto Rico in San Juan, during March 7 to 9, 2018. Students from countries like United States, Puerto Rico, Armenia, Canadá, Romania, among others, participated in this in-depth capacity building event that seeks to empower the next generation of Internet leaders. This School opened the discussion for the ICANN 61 Conference, held in San Juan Puerto Rico from April 10 to 15, 2018.

Marylin Cade

Milton Muller

The curriculum of the program was set-up following NASIG 2018 slogan: Many Challenges, One Internet: Your Role. The main purpose of the first part of this program was used to put the Internet Ecosystem into context, as a global network. To highlight important Internet Governance (IG) issues, influential speakers were presented such as Dr. Milton Muller (Cyber Security), Marylin Cade (Internet Governance Scope), Olivier Crépin-Leblond (Internet Ecosystem), David Gross (Government role), Anna Loup (Gender and Diversity), among others.  NASIG

NASIG 2018 attendees in San Juan, PR

was honored to have Göran Marby, ICANN’s CEO and President, who explained the school attendees the multistakeholder model in the ICANN World. Topics of discussion were selected based on a combination of a survey sent to stakeholders in the region, as well as comments from our expert speakers.

To learn more about the happenings of NASIG per day, visit the following links:

NASIG San Juan, Newsletter- Day one (March 7, 2018)

NASIG San Juan, Newsletter- Day two (March 8, 2018)

NASIG San Juan, Newsletter- Day three (March 9, 2018)

Pictures of #NASIG2018PR events are available at


We encourage you to get involved with ICANN activities to collaborate in keeping the Internet open and safe. HETS will continue supporting and promoting these events, which benefit our membership. Follow us in our social media accounts to get notifications of further activities.


The 2018 Best Practices Showcase and Academic Fair gathered more than 25 Institutions from Puerto Rico and United States.

HETS “Celebrated Technology Innovation for Hispanic Success in Higher Education” with its Best Practices Showcase, bringing together more than 25 of its member institutions in Puerto Rico and United States. This event took place Thursday, February 1st and Friday, February 2nd, 2018 at Inter American University of Puerto Rico, Metro Campus in San Juan, Puerto Rico; and allowed the Consortium to share innovative projects and best practices. This was the fifth time that HETS was able to host this event for the benefit of attendees from different Higher Education institutions.

Dr. Carlos Vargas, HETS Chair and President, SEMO during the President’s Panel.

Dr. Antonio Pérez, President, BMCC.

This year, the Conference featured local and national speakers and showcased more than 24 best practices in the tracks of Access, Retention and Distance Learning. The conference opened with a President’s Panel, moderated by HETS Chair, Dr. Carlos Vargas (Southeast Missouri State University) in which, Dr. Antonio Pérez (Borough of Manhattan Community College), Dr. Gloria Baquero (National University College), Dr. Carlos Morales (TCC Connect Campus of Tarrant County College), and Dr. Omayra Caraballo on behalf of President Manuel Fernós (Inter American University of Puerto Rico) shared with the participant an remarkable discussion related to their institution’s efforts to achieve excellence in areas of Access, Retention and Distance Learning.

In addition, as part of the Conference’s program more than best practices were shared with attendees related to the use of new technologies (such as gamification) in the classroom, new tools used to support present and online students, technologies to enhance students’ engagement and success, assessment processes, effective metrics to monitor online retention and integration of social media to the academic atmosphere among others. The videos of all presentations will be available soon at the event page in our website and also at the HETS You Tube Channel.

Dr. Juan Meléndez presented a new book on the Distance Learning in PR.

As a value added to participants, Dr. Juan “Tito” Meléndez and a group of doctorate students of the University of Puerto Rico, presented the results of their research about theory and practice of online education in Puerto Rico. Also during the conference two panel of experts, where showcased including one with the winners of each track; Dr. Carmen Cid from Eastern Connecticut State University (retention track winner and conference’s highest score), Dr. Karen González and Dr. Roxana Domenech from Universidad Metropolitana, Cupey Campus, AGMUS (access track winners), and from the Inter American Universtiy of Puerto Rico, Ponce Campus, Dr. Lisbel Correa (distance learning tack winner).

Zyrux Senior class president and vice president receiving from HETS Executive Director their prize for most attendance to the Academic Fair.

As part of the conference events, HETS celebrated its Academic Fair on Thursday, February 1st, from 5:00 to 8:00 pm with more than 300 participants, including the group of the Zyrux 2018 class from the Escuela Superior Acreditada Urbana in Aguas Buenas, which were the winners of a $400 prize for being the group with the most participants attending the fair. The fair was held at the main lobby of Inter American University of Puerto Rico, Metro Campus. Students and professionals interested in learning more about academic offerings to complete a college degree enjoyed and took advantage, free of charge, of this Academic Fair.

HETS would like to recognize the valuable collaboration of Mr. Manuel Fernós, Esq., HETS Treasurer and UIPR President, and Prof. Marilina Wayland, Chancellor of the Metro Campus, and her staff for hosting and made possible the success of this event while making everyone felt like home. For more information about this event, access the Conference webpage on this website, call the HETS Office at 787- 250-1912, extensions 2372 and 2373, or send an email to info@hets.org.


HETS Board of Directors appoints first members of its Advisory Committee.

During its Summer Board Meeting, HETS officers unanimously approved the inception of a HETS Advisory Committee. The members of this Advisory Committee are nominated as a recognition of their proven support to HETS as a former Board member and Officer. The eligibility to be appointed for the Advisory Board, was based on the period they have served with distinction for five or more years in the Board of Directors. The Executive Committee identified and recommended candidates for the first inductees positions. HETS proudly welcomes and presents the members of this exclusive committee of distinguished professionals, as follows:

The main role of the excel nominees is to provide non-binding strategic advice to the HETS Consortium, through their active participation in Board of Directors meetings. The term of service on this Advisory Board shall be of two years, with the option of serving multiple terms.

HETS closes year 2017-2018 with Board Meeting in NYC, while starting the celebrations of its 25th Anniversary.

HETS Board Members during meeting at BCC.

The HETS summer Board of Directors meeting, and its 25th Anniversary celebration, were held July 12 and 13, 2018 in Bronx, NY, hosted by Bronx Community College of the City University of New York (CUNY). This Board meeting ends academic year 2017-2018, an intense year for the organization and its members, as it embarked on the implementation of recently Strategic Plan approved and presenting first year results on this meeting.

The strategic plan framework corresponding to years 2017-2020 is an extension of previous one, and its focused on core areas of access, retention and successful completion, and online learning / technology integration. Among the news shared with the Board were highlighted the major activities to support the organizational programmatic goals such as: tailored workshop offerings either online and new ones face to face; additional tools and services added to the HETS Virtual Plaza and HETS Website. Also, the results of our main events the HETS Best Practices Showcase, Student Leadership Showcases in PR and NY were presented, in which Student Ambassadors program participants shared with their peers the tools and resources free of charge available for them at the Student Placita of the HETS Virtual Plaza.

Board members also welcomed representatives from new members such as Northeast Lakeview College, Oklahoma City Community College, and University at Albany. During the second day of meeting the Board held a corporate session with current HETS partners like Educational Testing Services, and also welcomed EmblemHealth, and Interstaff, Inc. as new partners.

Event Moderator, Dr. Carlos Morales, TCC Connect Campus President.

As part of the Board meeting agenda, HETS celebrated the Special Event for Distance Learning contacts at our member’s institutions. This event was transmitted via live stream, moderated by Dr. Carlos Morales, President of TCC Connect Campus of Tarrant County College (access here the presentation handout). Attendees from member institutions like: EPD University, Inter American University of Puerto Rico, Eastern Connecticut State University, College of Staten Island, Tarrant County College, University of Texas at Rio Grande Valley, Hostos Community

Dr. Aubra Gantt (Tarrant County College) during the Distance Learning Event at BCC (July 13,2018).

College, Bronx Community College, California State University San Marcos, and Southeast Missouri State University, actively participated on the discussion held regarding the online learning survey data and examples shared to Board Members during this event. Soon, the video with the highlights of the discussion will be available to watch on our YouTube channel.

Executive Committee and meeting host during HETS 25th Anniversary luncheon.

Board Members closed the meeting with the 25th Anniversary celebration. As part of the celebration events; President Thomas Isekenegbe, and Vice President Irene R. Delgado from Bronx Community College; took invitees to a brief tour of the campus, which is the first community college to hold the honor of being one of the national sites newly designated as a National Historic Landmark. During the tour, guests and attendees visited the Gould Memorial Library, the Hall of Fame of Greatest Americans, and the outstanding new library facilities on North Hall. After that, Board Members, and, special guests’ attendees enjoyed the official luncheon where a video was shared to celebrate the first 25 Years of HETS history (access the link here). Dr. Carlos Vargas-Aburto, HETS Chair and President of Southeast Missouri State University; Dr. Antonio Pérez, President of Borough of Manhattan Community College, and Ms. Yubelkys Montalvo, HETS Executive Director presented the ceremony speeches’ before cutting the celebration cake. HETS 25th Anniversary celebrations will extend during next academic year until the Winter Board Meeting in Puerto Rico on February 2019.

HETS would like to extend its special thanks to President Thomas Isekenegbe; Dr. Irene R. Delgado, Vice President for Student Success, and all their staff at BCC for hosting these events at their facilities. For more information about HETS services, please visit www.hets.org, contact us via email info@hets.org or just call us at (787) 250-1912 exts. 2372/ 2373.

Hostos Community College hosted the Student Leadership Showcase in New York.

Hostos Community College hosted the Student Leadership Showcase held on April 23, 2018 at it’s Savoy Multi-purpose Room in Bronx, New York. More than 40 students from Hostos and Lehman College member institutions, participated of this event. The main purpose was to promote the access to free of charge online student services that can support their academic goals, and be able to share their interests and needs to help us create additional support services. This time students also learned about how to maximize the use of digital identity and social media to support their academic and professional goals.

Dr. David Gómez, President, Hostos Community College (CUNY)

The event started with a warm welcome message from the host, Dr. David Gómez, President at Hostos Community College. After his remarks, Ms. Yubelkys Montalvo, HETS Executive Director, presented Ms. Débora Menieur, HETS Student Ambassador, who shared a live demonstration of HETS student services at the HETS portal and the Student Placita. During this demonstration, students had the opportunity to learn where to find information about scholarships, internships, job search, practice of standardized tests, online tools and careers tips, among other services provided by HETS.

The event continued with the speech of Mr. Marcelo Rodríguez, Digital Transformation Leader at DMP Group, about the Personal Branding during the Digital Age.  During his presentation, Rodríguez emphasized on the importance of leveraging your personal brand or professional reputation to improve your chances towards the career you want. Attendees had the opportunity to learn how to take control of their digital visibility, identifying what makes them stand out, and then telling a unique story during recruitment.

As an added value to the event, students were able to network with peers who share same interests, while HETS Executive Director learned more about their interests and needs in order to further collaborate on exploring solutions and create innovative support services. The event concluded with a raffle of prizes among the participants, and the completion of the evaluation form distributed to receive the feedback of the event and the online services presented. HETS would like to make a special recognition to the support and help of the Hostos Community College personnel, especially President Gómez and his office staff including Jewel Clarke, Dolly Martínez and Diana Kramer for their collaboration. HETS also recognizes Mr. Nelson Ortiz, Conference Center Coordinator; Carlos Guevara; and Johanna Gómez for all coordination and promotion of the event. For more details about HETS services for students through the Student Placita please contact us in our office at 787-250-1912 extensions 2373, 2372 or just email us to: info@hets.org.

Débora Menieur, Marcelo Rodríguez and Yubelkys Montalvo.

Videos of the 2018 Best Practices Showcase presentations available in HETS YouTube Channel.

The access to the video of the Best Practices Showcased presentations during the 2018 conference held in San Juan, Puerto Rico is available for the benefit of those who didn’t have the opportunity to attend. You may find them on the 2018 Best Practices Showcase webpage, under the Schedule menu.

Celebrated in February 1st and 2nd, the 2018 HETS Best Practices Showcase highlighted and celebrated the outstanding work of its member institutions featuring local and national speakers showcasing more than 24 best practices in the tracks of Access, Retention and Distance Learning. The conference opened with a President’s Panel, moderated by HETS Chair, Dr. Carlos Vargas (Southeast Missouri State University) in which, Dr. Antonio Pérez (Borough of Manhattan Community College), Dr. Gloria Baquero (National University College), Dr. Carlos Morales (TCC Connect Campus of Tarrant County College), and Dr. Omayra Caraballo on behalf of President Manuel Fernós (Inter American University of Puerto Rico) shared with the participant an remarkable discussion related to their institution’s efforts to achieve excellence in the areas focused on the conference tracks.

For more details, visit 2018 Best Practices Showcase.

Board Members celebrated its Winter Meeting along with the 2018 Best Practices Showcase in San Juan, PR.

HETS Board Members had their winter meeting in San Juan, PR at the UIPR, Metro Campus.

The HETS Board of Directors winter session was successfully celebrated in San Juan, PR concurrent with the 2018 Best Practices Showcase. Representatives of more than 25 member institutions from Puerto Rico, New York, Texas, Missouri, Connecticut, Massachusetts, and California were present at the meeting and agreed on the priority activities for the next semester. These events were held and hosted by the Metropolitan Campus of the Inter American University of Puerto Rico, in San Juan.

The first session of the Board meeting took place on Thursday February 1st, 2018. During the first session, HETS Executive Director, Ms. Yubelkys Montalvo presented the organization’s status report and efforts to continue with planned activities and services despite the difficult circumstances and Hurricane María aftermath. Among the exiting news shared with the Board of Directors, one was the fact that seven new members join HETS.

Eastern Connecticut State University’s was welcomed as a new member. Dr. Carmen Cid, ECSU representative received the certificate.

Two of them, Eastern Connecticut State University and Houston Community College, were present and welcomed as new institutional members. Some of the efforts reported for the first half of this academic year, includes the continuation of tailored online workshop offerings, additional tools and services added to the HETS Virtual Plaza, Online Resources, and strategic alliances. In addition, members of HETS Student Committee and HETS Student Affairs consultant had the opportunity to present the results of the 2017 Student Leadership Showcase event. Also, a representative group of HETS Ambassador Students were introduced to the Board

HETS Ambassador exposed to Board Members the project’s scope and purpose.

Members and were invited to made a brief presentation and share their experiences.

Besides allowing the discussion of the key accomplishments of the organization during the first half of the 2017-2018 academic year, this meeting was crucial in the open discussion of the progress on the approved Strategic Plan of the organization from 2018 through 2020 that focus on Access, Retention and successful Completion, and Online Learning / Technology Integration. The Board also selected its Nomination Committee as elections for new officers’ approaches on June’s meeting.

A second Board session was held on February 2nd, to discuss initiatives and future plans between HETS Board members and its Corporate Partners. Board members also had the chance to network and exchange thoughts with representatives from corporate members, who participated in the corporate session. Also QS and Intelligence Unit, and Completion College Consortium were invited to present and explore possible ways to collaborate as corporate partners.

During the winter meeting, the HETS Annual Report was shared and distributed among Board Members and special guests attending this important gathering. Click here to access the PDF version of the HETS Annual Report for 2016-17 for your information and review. We look forward to continuing strengthening HETS initiatives this year to foster a greater collaboration among all of our members, affiliates and widen our partnerships with other organizations. For more information about HETS projects, please contact the HETS office at 787-250-1912 exts. 2372, 2373, or send an email to: info@hets.org.

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